How To Close Your Account

This article explains how to close or delete your Challenges account.


Your accounts for Challenges and Lose It! are linked, so closing your account will result in the permanent loss of all data for both the Lose It! app and Challenges.


To close your account, visit the link below :

https://www.fitnowinc.com/privacy/u/request-close/


You can also close your account directly in the Challenges app using the steps below.


Android 

To close your account:

**Please note, once an account is closed in the Challenges app the data cannot be restored - This will also delete your data/account for Lose It!**
  1. Open the Challenges iPhone app
  2. Tap Profile (in the top-right corner)
  3. Tap Account Information
  4. Select Delete Account
  5. Select Ok

This is non-reversible - we cannot recover any data associated with accounts that have been closed.


iOS

To close your account:

**Please note, once an account is closed in the Challenges app the data cannot be restored - This will also delete your data/account for Lose It!**
  1. Open the Challenges iPhone app
  2. Tap your photo (in the top-right corner) to get to the Profile screen
  3. Tap Account Information
  4. Select Delete Account
  5. Select Delete

This is non-reversible - we cannot recover any data associated with accounts that have been closed.